We have a pretty simple philosophy...we'll take care of you. If we can't, we'll find someone who can. Our first goal isn't to get your money. Certainly, we want to make a living. Who doesn't? We won't do that at the expense of pushing you into the wrong gear in order to make a sale or clear out inventory. Our first goal is to make sure you leave our shop happy. If that means just stopping in to pet the pups, great. If that means leaving with an entire ski package and outfit, great. Relationships are more important than a bottom line. We're extremely confident in the idea that if we take care of our customers, they will in turn take care of us. It's what has propelled us thus far. Stop in. We're always up for a beer and gear talk.
Tygart Mountain Sports is owned and operated by Patrick and Angela Ross and Phil and Paula Hall. The name Tygart (pronounced "Tiger" with a "t" at the end) comes from the Tygart River and Tygart River Valley in WV where Patrick and Angie spend their summers at the summer camp they operate. In January of 2014, Patrick and Angela saw the opportunity to purchase the business (what was then The Great Outdoors Ski and Sports), and worked with Phil and Paula over the next several months to secure ownership. In July of 2014, ownership was secured and Tygart Mountain Sports officially opened on August 29, 2014.
Patrick and Angela are both teachers by education. Patrick has more than 15 years in the ski industry in the positions of retail sales, soft and hard goods buyer, technician, and general manager. Patrick is the on-site Owner, General Manager, Boot Fitter, and Lead Technician. Angela teaches nearby and is the shop's Soft Goods Buyer and Office Manager. Pictured with Patrick and Angela are Colby (left) and Satchel (right). You'll see Colby in the shop most days.
Phil and Paula are both members of the medical field. Phil practices as a Family Physician in Pennsylvania and is an avid nordic skier, and Paula is a Registered Nurse, although she no longer practices, she serves as the Accounts Payable Manger for the shop. Phil and Paula are the parents of Angela Ross.